True Grace Loyalty Points
points for every purchase
Collect points on every purchase and enjoy exclusive discounts with our True Grace Loyalty Scheme. When you shop with us you will receive 10 points for every £1 you spend. Points earned count towards a discount that you can use when you hit the relevant thresholds.
The points you earn will automatically display in your account. You need to ensure you have created an account with us to redeem your points. To create an account with us Click Here.
You will automatically receive 1,000 Points when you sign-up with us. This is a gift to welcome you to the True Grace family.
Ways to Earn Loyalty Points
In addtion to earning 10 points for every £1 you spend, you can also increase your points or rewards by doing the below.
Earn 200 points by either following us on Instagram or by liking us on Facebook. To do this, simply login to the Rewards App (bottom right of your screen) and click on "Ways to Earn" and select the relevant social media network to either like or follow us on.
Share us on Facebook and receive 200 points. Simply click into the Rewards App and select Share on Facebook in the "Ways to Earn" section.
Celebrate a Birthday
Simply add your Birthday into your account and we will give you an additional 50 points on your Birthday every year. To add this, click into the rewards app in the bottom right of your screen and in "Ways to Earn" and select "Celebrate a Birthday". Make sure you add your Birthday at least one month in advance.
Refer a Friend
You can also spread the love, and give your friends who haven't shopped with us a £10 reward on their first order and you'll also receive a £10 voucher for you to spend when they've made a purchase. Please note the friend you refer can't have shopped with us before. Please note that the friend you are referring must redeem their £10 off refer a friend voucher before you will receive yours.
See below for all the ways you can earn your True Grace points;
how to redeem
REDEEMING YOUR POINTS
To redeem you points simply login to your account and click on the rewards icon (which is a heart on a shopping bag) on the bottom right hand side of the screen.
Once logged in you will find a section called Next Reward, which will give you the % off you have earned. Simply click on this and either copy the discount code so you can manually add to your basket at checkout or select "Apply code" which will automatically add this for you. You will also receive an email of any % off rewards or discount codes you have unlocked.
Please note: if you redeem your points against a % off voucher this will remain against the voucher until you redeem it.
REDEEMING YOUR REFER A FRIEND CODE
To redeem your Refer a Friend £10 off voucher you will need to follow the link your friend sent you which will land you on our website. A pop-up will appear which will state "Get your £10 off code", please enter your email address into this a click on "Claim your Gift". Once you have done this it will give you a unique code, to receive the £10 off your order you must enter this code at checkout.
So what are you waiting for? Earn, share, spend and enjoy your True Grace products, knowing that we love having you as a customer!
Loyalty Points FAQs
How do I sign up for your loyalty scheme?
When you create an account with us, you will automatically join our loyalty scheme. Make sure you fully sign-up and create an account to be able to use the points you receive.
How do I earn points?
You earn 10 points for every £1 you spend with us online. You can also earn points by following us on Facebook & Instagram, celebrating your Birthday or by refering a friend.
How do I view the points earned?
When you login to your account you will see a points section. This will give you a full overview of points earned. You will also notice that there is a rewards icon at the bottom right-hand corner of the screen. Simply click on this to see your total points, recent % off vouchers and ways to earn more points.
How do redeem the points earned?
Simply log into your account and click on the rewards icon at the bottom right-hand corner of the screen. You will see your most recent voucher and the option to redeem it.
My points aren’t showing up in my account?
Make sure you are using the correct email address. If you log in and order using a different email address, the points will show against that email address only.
Why havent I received my refeer a friend £10 off voucher?
The friend you have referred will need to have redeemed their £10 off voucher before you receive yours so please check with your friend that they have redemmed their voucher first. If they have and you still havent receoved please contact us on the below email address.
I followed the Refer a Friend link but didn't receive the £10 off my order?
When you follow the refer a friend link it will take you to our site where a pop-up will appear. You need to enter your email address here to receive your discount. If you do not do this, you won't receive any discount and we cannot add this after you have placed your order. If you cannot find your code, contact us at the below email addresss before you place your order, we cannnot help you after.
If you have placed an order with us already you will not qualify for the discount.
Any issues please contact us via email at firstname.lastname@example.org.
PLEASE NOTE: LOYALTY POINTS CAN ONLY BE EARNED BY SHOPPING ONLINE AT TRUEGRACE.CO.UK