Delivery Information

UK Mainland

All mainland UK delivery (England/Scotland/Wales) is by courier and a signature is required.

~ (UK) Standard delivery (DHL within 3-5 working days) – Over £50 FREE | Under £50 charged at £4.95.

~  (UK) Next Working Day Service - £10.00. Must be ordered before 2pm**

~ We offer FREE delivery on all orders of fragrance samples.+ 

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**Our warehouse is open Mon-Fri (excluding all UK bank holidays). If you order next working day at the weekend (or after 2pm on Friday) you will receive your order on Tues the following week. If you order next day on a UK bank holiday, you will receive the Wednesday the following week.

+ all Sample only orders are sent by Royal Mail - allow 3-6 working days for delivery

Please Note: If you use a discount code which brings your order below the free delivery threshold, you will be charged for shipping. Please ensure your order after discount is above the free delivery threshold to qualify for it.

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UK Non-Mainland

All non-mainland UK delivery (N. Ireland/Channel Islands) is by courier and a signature is required.

~ N. Ireland/ Channel Islands/ Scottish Islands (DHL Express 2-3 Working Day Service) - Over £150 free | Under £150 charged at £15.00

~ We offer FREE delivery on all orders of fragrance samples+.

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+ all Sample only orders are sent by Royal Mail - allow 3-6 working days for delivery.

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Europe

All EU & European delivery is by courier and a signature is required. We also need a valid phone number to dispatch via DHL.

~ Central Europe (DHL Standard 2-3 Working Day* Service) - Over £150 free | Under £150 charged at £20.00
~ Non EU/ Eastern/ Southern Europe (DHL Standard 2-3 Working Day* Service) - Over £150 free | Under £150 charged at £20.00

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*Please note, we are currently experiencing longer lead times on our EU deliveries. We're continuously monitoring the ongoing situation. Our courier, DHL, may be in contact regarding your order to request additional delivery information during the customs clearing process. We politely ask customers to cooperate with DHL at your earliest convenience in order to speed up delivery times

Rest of World

All Rest of World delivery is by courier and a signature is required. We also need a valid phone number to dispatch via DHL.


~ The America's (DHL Express 2-3 Working Day Service) - Over £150 Free | Under £150 charged at £30.00
~ Asia/ Australia (DHL Express 2-3 Working Day Service) - Over £150 Free | Under £150 charged at £31.00

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Please note: If you use a discount code which brings your order below the free delivery threshold, you will be charged for shipping. Please ensure your order after discount is above the free delivery threshold to qualify for it.

Please note that working days for us are monday - friday and do not include national uk bank holidays. if you order next day at the weekend, you will receive this the following tuesday.

Provided that we have processed and received payment in full for the products, ownership of an item will pass to you once we have delivered the item to you (either directly, or by leaving it in a safe place or with a neighbour). When an item has been delivered, risk of damage to, or loss of the item passes to you.