Due to a large number of orders from our Summer Sale, our despatch times are longer than usual, taking up to 7 days for orders to be despatched*.

Our warehouse team are doing all they can to get your orders out as soon as possible. We thank you for your understanding.

*Our free candle offer is suspended during sale periods.*

IMPORTANT NOTICE:

When contacting our enquiries team, please ensure that you use this email: enquiries@arcogb.com and NOT enquiries@truegrace.com. We're experiencing technical difficulties with our email forwarding at present, so any emails sent to enquiries@truegrace.com will not be picked up by the team unfortunately. Apologies for any inconvenience caused.

Please refer to our FAQs help page before contacting us.

For all enquiries, please contact us via the below email address where you will receive a prompt reply enquiries@arcogb.com (within working hours)

Want to become a stockist? You can apply to be a stockist by setting up an account on one of our Wholesale websites via this page: Become a Stockist.

Alternatively you can email our sales team at sales@truegrace.com

Crusader Park
Roman Way
Warminster
Wiltshire
BA12 8SP

OFFICE OPENING HOURS

Monday to Friday 9:00am - 5:30pm, excluding UK Bank Holidays.

CALL US

01985 210 890 (please only call if your issue is urgent)

Our Factory Shop is now closed until further notice, however, we will be running pop-up sales. Dates and times are as follows:

Monday 3rd February - Friday 7th February 10am - 4pm