Pubs, Hotels & Restaurants

Founded in 2003 by Roger and Philippa Biles, True Grace is a British brand rooted in craftsmanship, sustainability, and a love of fine fragrance.

Our collection of hand and body care featuring hand wash, lotion, shampoo, and conditioner, is crafted with natural ingredients and our signature, distinguished scents. Designed for the hospitality industry, these products bring an elevated sensory experience to your guests.

Carbon neutral since 2015 our refillable range reflects our commitment to considered luxury and conscious living.

  1. Start browsing our ranges via our Wholesale Websites.
  2. Simply click the relevant link below and sign-up.
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~ As it Should Be ~

  • Natural Ingredients
    Natural Ingredients
    Leaping Bunny approved, our toiletries contain at least 96.6% of the best natural ingredients without any of the nastiness of parabens, PEGs, petrochemicals and SLS.
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  • Sustainable Manufacturing
    Sustainable Manufacturing
    Made in the heart of England, our products are hand-finished by skilled artisans in our ecologically sound Wiltshire factory. We were awarded Carbon-neutral status in 2015.
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  • Unique Scents
    Unique Scents
    Seven unique and evocative scents that capture an Essence of England. Inspired by the natural world, from the humble vegetable patch, to wildflowers, blossom & herbs.
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The Personalised touch

At True Grace, we understand the importance of the finer details. That’s why we offer fully personalised toiletries for the hospitality industry, allowing you to elevate your guest experience with custom-designed bottles that reflect your brand identity.

Using in-house screen printing, we can apply your design directly onto our elegant amber glass bottles—no labels, no peeling, just a clean, seamless finish. Available in 240ml and 490ml sizes, these refillable bottles combine beauty, functionality, and a bespoke touch your guests will remember.

Refills

All seven of our signature fragrances are available in generous 5-litre refills—perfect for topping up your personalised True Grace bottles time and time again. Each refill offers up to 20 uses, dramatically reducing waste and packaging compared to purchasing individual bottles.

At True Grace, we believe in beauty with purpose. That’s why we champion our simple ethos: Refill. Reuse. Recycle. It’s our way of helping you deliver a luxurious experience to your guests, while treading more lightly on the planet.

Why Us

Made in the heart of England, our products are hand-finished by skilled artisans in our ecologically sound Wiltshire factory. Making the products ourselves, rather than using 3rd party production, means we can ensure a high quality finish and fully know where our ingredients are sourced in our supply chain.

The toiletries range is Leaping Bunny approved and uses natural ingredients without any of the nastiness of parabens, PEGs, petrochemicals and SLS. Our Hand & Body wash uses 99% natural ingredients and contain aloe vera and glycerine to sooth & replenish whilst our lotions are 98% natural Vitamin E to gently moisturise the skin.

Our eco-conscious packaging is fully recyclable and with our refills, our wash & lotions can be constantly re-used.

Get in Touch

We’d love to hear from you. Whether you're interested in personalised bottles, learning more about our refill offering, or simply exploring how True Grace can complement your space, our team is here to help.

Fill out the form below and we’ll be in touch to discuss your needs in more detail.

Discover our full range

You can also view our full range by applying to be a stockist. Click on the relevant link, fill in your details and start browsing the range.

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